PRIVACY & SECURITY

Privacy Policy
Our Commitment to Privacy, effective [1/4/03]

Aperture Digital Lab Inc. (“Aperture”) also operating under its registered trade name of 1010foto.com (“1010foto”) values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. 1010foto.com recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, click here to contact 1010foto.com customer service via email.

If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.

Frequently Asked Questions:
i What kind of information does 1010foto.com collect?
i How does 1010foto.com use my information?
i Does 1010foto.com share my information with third parties?
i How do I access my information? How do I update or delete my information?
i How do I remove my information from email, phone and postal mailing lists?
i How does 1010foto.com use cookies on its site?
i What about links to other Web sites and services?
i Credit Card Safety

What kind of information does 1010foto.com collect?

We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you sign up, place an order, save your information with us or participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online and in our stores. We may acquire customer names, email addresses and mailing addresses for select mailings from third parties.

How does 1010foto.com use my information?

When you make an online purchase from 1010foto.com, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. In addition, you will be automatically signed up to receive email updates about our products, services, contests, and promotions.

When you save your information with 1010foto.com, you will also be automatically signed up to receive email updates. If you participate in a contest or promotion (online or over the phone, or at one of our retail stores), you may choose to receive email updates about our products, services, contests, and promotions.

If at any time you would like us to remove you from our email or postal mailing lists, feel free to contact 1010foto.com customer service via email. Please be sure to include your email address, full name and password. If you have previously asked to be removed from our email list, we will not sign you up for email updates if you place an order over the Internet. Please note that it may up to six to eight weeks to remove your from our list.

From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.

To serve you better, we may combine information you give us online and in our stores as well as information about your product interests and purchases. In addition, we may combine information you provide with demographic information that is publicly available. We use this combined information to enhance and personalize your shopping experience with us, and to communicate with you by email or postal mail about our products, services, contests, and promotions that may be of interest to you. If you do not want us to use your information as described above, please contact 1010foto.com customer service via email.

Does 1010foto.com share my information with third parties?

We may contract with third parties to assist us in maintaining and managing our customer information to fulfill promotions and to communicate with our customers. We do not authorize any of those third parties to make any other use of your information.

In addition, when we team up with another company to offer or provide products, services, contests or promotions, we and the other company may cross-reference our customer databases to identify common customers. We and the other company may use that existing information to identify future promotional opportunities and to fulfill promotional or contractual obligations.

When we offer contests and promotions, or join with other companies to do so, customers who choose to participate in those contests and promotions may be asked to provide personal information to participate. That information may then be used by us and any company offering the contest or promotion to notify winners or to fulfill promotional obligations.

If prior to participating in a contest or promotion, you opted not to receive information from us, you may still receive information from or about 1010foto.com in connection with the contest or promotion if you choose to participate in it. You may opt not to participate in these contests or promotions if you do not want to receive information about 1010foto.com or share your information with us and the other companies sponsoring those contests or promotions.

We also may share aggregate, non-personally identifiable information about you (such as age, gender, and types of products purchased) with our business partners to fulfill our contractual obligations. Except as described above, we do not share, rent or sell any information we collect online to any unaffiliated third party.

How do I access my information? How do I change or delete my information?

To access your information online, simply sign in, then choose the appropriate section to review, edit, or delete your personal information.

If at any time you would like us to remove you from our email or postal mailing lists or if you do not want us to use your information to enhance your shopping experience, feel free to contact 1010foto.com customer service via email. Please be sure to include your email address, full name and password.

How do I remove my information from email, phone, and postal mailing lists?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email.

Please note that such requests may take up to six to eight weeks to become effective. In addition, if you ask us to remove your name and address from our email or postal mailing lists, we will maintain your name in a "do not mail" file to ensure that we can honor your request. Please also note that when you make a purchase, we will send you emails to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.

Security

• Cookies: how 1010foto.com uses cookies to enhance your online experience
• Credit Card Safety: how we protect your orders

What are cookies? How does 1010foto.com use cookies on its site?

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your shopping experience. When you visit 1010foto.com, your cookie helps us keep track of your order as you shop at our site. If you have saved your information with us, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you saved your information with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.

We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further improve our site design and to fulfill contracts with our business partners. We do not otherwise track any information about your use of other Web sites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a signed up user to allow you access to your account information.

For our customers using Internet Explorer 6.0

If you are shopping on 1010foto.com using Internet Explorer 6.0 and are having difficulty accessing the site, please check your privacy settings in your browser and set them to "Medium". If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High" or "High" settings, you may choose to override your current cookie handling practices for individual sites that you specify.

To enable cookies on your browser:
• AOL
• Netscape Navigator / Communicator
• Internet Explorer 5.0 for PC
• Internet Explorer 5.0 for Mac
• Internet Explorer 6.0 for PC
• AOL 5.0:
Select "Preferences"
Click on "WWW"
Select the "Security" tab
Click on "Custom Level"
Scroll down to "Cookies"
Select "Enable"
• Netscape Navigator / Communicator:
Select "Preferences" from the "Edit" menu
Select "Advanced" from the left-hand menu
Select "Accept All Cookies"
Click "OK"
• Internet Explorer 5.0 for PC:
Select "Internet Options" from the "Tools" menu
Click the "Security" tab
Click "Custom Level" at the bottom of the window
Scroll down to "Cookies"
Select "Always accept cookies"
Click "OK"
• Internet Explorer 5.0 for Mac:
Select "Preferences" from the "Edit" menu
Select "Receiving Files"
Select the option "Never ask" under "When receiving cookies"
Click "OK"
• Internet Explorer 6.0 for PC:
To change your privacy settings to "Medium":
Select "Internet Options" from the "Tools" Menu.
Click the "Privacy" Tab.
Set the Privacy Slider to "Medium."
Click "OK."

To override your current cookie handling practices for individual sites:
Select "Internet Options" from the "Tools" Menu.
Click on the "Edit" button in the "Override cookie handling for individual websites" section.
This will open the "Per Site Privacy Actions" dialogue box.
Type "www.1010foto.com" in the "Address of Website" box.
Click the "Allow" button. Click the "OK" button, then close the "Per Site Privacy Actions" dialogue box.
Click the "OK" button to close the "Internet Options" dialogue box and apply your changes.

What about links to other Web sites and services?

1010foto.com may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors.

If you have any questions about our privacy policy, you can contact 1010foto.com customer service via email.

Credit Card Safety

Credit Card Information Safety
Protecting the safety of your credit card information is important to us.

We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us.

SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.

What about my bank or credit card company?

Your bank or credit card company cannot hold you liable for more than an agreed amount in accordance with your credit or debit card agreement on unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a credit or debit card may be higher, but most credit and debit card issuers voluntarily apply the $50 limit to their cards.
Remember: If unauthorized use of your credit or debit card does occur, you must notify your card provider, in accordance with the agreement you have with the company.

How do I know my credit card information is secure?

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."


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